Privacy policy
Effective Date: January 1, 2025
Welcome to LAIYA ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.laiyahome.shop or purchase our products.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Shipping Address
- Billing Address
- Email Address
- Phone Number
- Payment Information (processed securely through third-party payment providers)
- Order History
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies
- Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Deliver products
- Process payments
- Improve our website and services
- Prevent fraud
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Comply with legal obligations
3. Cookies
We use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
You may disable cookies through your browser settings.
4. Payment Security
We do not store your payment card information.
Payments are securely processed through trusted third-party payment providers.
5. Information Sharing
We do not sell or rent your personal information.
We may share your information only with:
- Shipping carriers
- Payment processors
- Website service providers
- Government authorities when required by law
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
To exercise your rights, please contact us.
8. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
9. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Customer Service
Business Hours (U.S. Central Time)
Monday – Friday
9:00 AM – 6:00 PM
Saturday – Sunday
Closed
Contact Information
LAIYA Customer Service
8872 Gadsden Hwy
Trussville, AL 35173
United States
Phone:
+1 256-202-5881
Email: